Cancellation requests can only be made before the DUE DATE, once tickets have been purchased it will be up to the ticket requester to then make arrangements to pass the tickets onto someone who is able to attend the EVENT.
A reservation for a seat(s) will be honoured based on contact via email, text message, IM or other means as provided from time to time. Your seat(s) will be held until the DUE DATE, once payment is received your tickets will be booked with the ticketing agency and they are then subject to the terms and conditions of the ticketing agency.
An EVENT is a performance that is sold by an authorised ticketing agency that I am authorised to purchase seats via their Groups booking service.
Every EVENT will have a published DUE DATE by which all seats required must be paid for in full. Failure to make payment by the DUE DATE may result in your tickets not being acquired.
The amounts quoted for a ticket to an event are as accurate as possible based on a number of factors, including; minimum number of seats sold, booking completed by the DUE DATE, payment received by DUE DATE and what seat category was selected. I will generally quote the standard prices plus any discounts i’m able to pass on based reaching the minimum number of seats and any early bird discounts.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To comply with any applicable laws and regulations.
Our services are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may contact you to notify you regarding your account, to send updates about our services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.